Question by : I have a devastating virus on my computer and need help removing it. Can someone help please?
My computer is an acer aspire 5535-5050 and is running Windows XP SP3 and AVG protection software. A few days ago, a program called “Anti-virus 8″ was installed on the computer. I properly removed and restarted my computer. Soon after the computer rebooted a “program” called “Anti virus Scan” started running in the background saying that I had multiple viruses. I tried to use AVG to scan but the “Anti virus Scan” program said that it was infected. I tried to use the task manager to stop the processes but the “Anti virus Scan” said it too was infected. The AVG program is still running, but I cannot open the User Interface. It does occasionally pop-up saying that there is a trojan infecting the computer and asks if I want to put it in the “vault.” I say yes but the “Anti virus Scan” also prevents that action. I also run any control panel options that uses “rundll32.exe” command. AVG calls the virus “Trojan Horse Generic20.BFYV” Somebody please help.
I have access to a second computer that is running Mac OSX 10.6.5. If someone could point me to manual instructions to remove the virus that would be very helpful. Also, I am now running it in safe mode to see if AVG will catch the virus.
Answer by shane joel
Here is a very helpful tip. You do NOT have to put up with this crap from your computer. What a waste of time. Windows is a flawed operating system. Your computer is the powerful tool behind the mess, that just needs a real operating system in order to work properly. There is one that is FREE, more powerful, more secure, easy to use, and more fun – Linux.
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