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Question by : I have a devastating virus on my computer and need help removing it. Can someone help please?
My computer is an acer aspire 5535-5050 and is running Windows XP SP3 and AVG protection software. A few days ago, a program called “Anti-virus 8″ was installed on the computer. I properly removed and restarted my computer. Soon after the computer rebooted a “program” called “Anti virus Scan” started running in the background saying that I had multiple viruses. I tried to use AVG to scan but the “Anti virus Scan” program said that it was infected. I tried to use the task manager to stop the processes but the “Anti virus Scan” said it too was infected. The AVG program is still running, but I cannot open the User Interface. It does occasionally pop-up saying that there is a trojan infecting the computer and asks if I want to put it in the “vault.” I say yes but the “Anti virus Scan” also prevents that action. I also run any control panel options that uses “rundll32.exe” command. AVG calls the virus “Trojan Horse Generic20.BFYV” Somebody please help.
I have access to a second computer that is running Mac OSX 10.6.5. If someone could point me to manual instructions to remove the virus that would be very helpful. Also, I am now running it in safe mode to see if AVG will catch the virus.

Best answer:

Answer by shane joel
Here is a very helpful tip. You do NOT have to put up with this crap from your computer. What a waste of time. Windows is a flawed operating system. Your computer is the powerful tool behind the mess, that just needs a real operating system in order to work properly. There is one that is FREE, more powerful, more secure, easy to use, and more fun – Linux.

http://www.virtualcupid.net/computer2/template/contact.html

http://www.ubuntu.com/desktop/why-use-ubuntu

http://www.whylinuxisbetter.net/

http://www.linuxmint.com/

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Question by Smile.: “Windows Security Center” virus?? HELP?
I got the S.O.B virus yesterday along with the “Windows Recovery 7″ bs. where do these viruses even come from? how do you get rid of it??
when i turn on my computer everything goes black, the desktop items all disappear or whatever and just the virus is the thing thats left showing

Best answer:

Answer by Mrs M
You get these viruses from clicking on every thing you see, Using free, substandard AV’s. Turn off any AV you may have right now. It’s useless anyway at this point. Download rkill http://www.bleepingcomputer.com/download/anti-virus/rkill DO NOT RESTART YOUR MACHINE Keep trying till one of them downloads. They have been renamed on purpose. Run it. Download Malware bytes http://www.malwarebytes.org/ update it and run it. Delete whatever it finds. Restart your machine. That should get it. Do a back up scan with Hit man pro. A very good back up scanner. http://www.surfright.nl/en

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Question by : How do I remove a virus McAfee doesn’t detect?
I have McAfee. Since yesterday, four pop-ups appear at the same time: a window that looks like the standard “File Download” dialog in Firefox (but slightly different). It’s asking “Do you want to save or open this file?” Buttons: Open Save Cancel. It actually has my windows 7 aero theme with transparency in the title bar so it’s not a pre-rendered copy. I think Windows is genuinely asking to open or save the file because it actually tells me the address of the PNG. They’re located in C:/Users/[User_Name]/AppData/Local/Temp, and it refers to one of four PNG files with like 8 random characters as its name. It’s “Type” is “PhotoViewer.FileAssoc.png”. Even when I delete them from temp, 20 minutes later, four new 1kb PNGs are created and I am asked whether to save or open them. I’ve been using ALT-F4 to close the pop-ups so I don’t click anything inside. While the first time it happened, I was in Firefox, this is still occuring even with Firefox closed, even after restarting my computer and never having started Firefox. I also disconnected that computer from the internet. I looked at my task manager, but can’t make any sense of the dozens of processes running, except having 8 “rundll32.exe”s looks suspicious and I believe a 9th was created last time it popped up (the last time it popped up, it was still 9). I ran a full virus scan with McAfee but it detected nothing. I haven’t updated McAfee yet because I don’t want to plug into the internet: I’m worried about the virus!

Does anyone recognize this virus or know what to do about it? How risky is it to connect to the internet to update? Does anyone know if McAfee would detect this one once it’s updated? (i.e. is it a new virus out this week?)

Also, is it safe to move files off the computer with either a USB flash drive or an external hard drive? I’ve also been having a problem with windows explorer listing like four folders in the left pane and having the magnifying glass search anim run forever, and either the files never show up in the main pane, or the names appear but the icons are missing or generic. Typically it never shows up in “My Computer” but if you know the address of any other folder, the files will show up without icons. That problem is also occuring on a computer that has never been connected to the internet, but has received files from that computer via a USB flash drive (that wasn’t always properly ejected). It only started occuring on the second computer after the flash drive was plugged in. Are these separate or correlated issues?

THANKS!!!

Best answer:

Answer by Dustin M
Get something better than a toaster like McAfee

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Question by : I think my computer has a virus.?
Ok so my mom as a desktop computer and when ever you click on anything on here a box comes up and says “windows cannot open this file, to open this file, windows needs to know what program created it. windows can go online to look it up automatically, or you can manually select from a list of programs on your computer. What do you want to do?” And depending on what the program is you can’t find it manually because it gives you a list and only the main things are on there. But i found a way to get around all of it to get on to the spyware that we have which is SUPERantispyware and when i do a complete scan it comes up and says i have one registry item detected and it is called System.BrokenFileAssociation. So i go to remove threats and 22 items that get Quarantined. They are called 8 “.invitemedia.com” 2″.content.yieldmanager.com” 6 “ad.yieldmanager.com” 1 “.adserver.adtechus.com” 1″.advertising.com” 1 “.exe\” 2 “.atdmt.com” and a “.doubleclick.net”. Once i hit finish ever icon works and that box never shows up anymore but if the computer gets turned of or restarted then it goes right back to the way it was. How can i fix this for good??

Best answer:

Answer by Hashire
that popup box is not a virus…sometimes, you need to tell the computer what program to use to open something up if you have more than one program that does the same thing.

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Question by : is it possible to get a virus with google “cached”?
when you search up something on google, there is a link that say’s “cached”, and it lets you view the page,but the address is google. So can you get a virus by that?

Best answer:

Answer by Dez
technically yes, depending on how the website implements the virus, however google frequently does scans of all websites and does not cache any websites that contain viruses.

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Question by Chris Robinson: I have a trojan virus that wont go away!!!?
I have a trojan called runit on my computer that i “removed” using windows defender, but it still shows up on yahoo anti spy, as well as adware and about 8 “toolbars” as it says… how do i get rid of these? yahoo anti virus just “quarintenes” them and defender only got the trojan, or so it thought… any help please?!?!?!

Best answer:

Answer by Samuel Adams
Download and scan with Malwarebytes and/or SUPERAntiSpyware.

Malwarebytes and SUPERAntiSpyware are the best anti-spyware applications available (you can have more than one). Other free anti-spyware programs would be Spybot Search & Destroy, Adaware, AVG Anti-spyware (formally Ewido), A-squared, Spyware Terminator and SpywareBlaster.

If you do not have an updated anti-virus program always running, you need to get one. Install only one, but you can get AVG, Avast! or AntiVir for free.

Running virus removal programs in Safe Mode (tap F8 as the computer boots up and choose to boot to safe mode) can be more effective. The idea behind the Safe Mode is that the operating system would only load your essential programs and drivers to the memory and hence there is a “high” chance that the virus-infected file is on the drive but not loaded into memory.

I strongly recommend using Firefox as your primary Web browser, It is safer and beter than Internet Explorer. Get the add-on NoScript for Firefox to prevent click-jacking. The AdBlock Plus extension will allow you to surf virtually ad-free.

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Question by Peach!: How to get rid of a virus on my computer?
Hi, my computer is going very slow. and I think it is because of a virus. I think I have an idea of what it might be.

Sometimes there is a “new hardware” thing when I log in, and when I try to close it, it just keeps popping up. Also, in windows task manager, there are 8 “svchost.exe” files. Is this a virus, or normal? If it is a virus, how do I fix it?

Many icons won’t open. For example, when I click on “Internet Explorer”, an “open with” box thing, and whatever I click on, it won’t open. The only way I’m on the internet is because we have an email icon and it workds for some reason.

I’ve tried getting on the internet on “safe mode” to download anti virus stuff, but it won’t let me because of the “open with” box. I already scanned my whole computer with AVG, but there was no change.

What can I do to erase this virus? Any help will be appreciated!

Some icons don’t work.
I tried downloading malwarebytes, but the “open with” box appeared and it won’t let me open it! What else can i do?

Best answer:

Answer by lt991
Download Malwarebytes and perform a scan. Also try to download firefox to get online.

Also download Avast and try doing an boot scan.

If you cannot find anything then I would say to pull out your OS or restore disks and reload .

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Question by : What is The Best And Better Anti Virus in Netbook “Acer Aspire Windows 7″ ? For Free ;) ?
` Please Give Me A link Too . So i Can Download it ;) Have a Great Day !

Best answer:

Answer by Win_se7enZ
for better and lightest for use resources is comodo internet security

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Question by Anastasia: Does my Mac OS X have a virus? Help!!!!!?
I have a Mac Version 10.4.11 I was on the internet and i clicked on a link and suddenly some window popped up, and i forget what the message said but it led me to this window that said “Your computer is infected” and it has a list of viruses such as “Trojan Horse IRC/Backdoor.SDBot4.FRV” or “W32.Benjamin.Worm” and it gives the threat leavel, all of them either medium or high.

It says my “windows security” is affected by a threat, but how can that be possible when I have a Mac? It then told me to “click the start protection button to erase all threats” and then it started downloading some program. which I did but later I cleared my downloads out of suspicion. Do I really have a virus infecting my mac? Should I call a Mac professional just in case?

Best answer:

Answer by Vomit
Was today your first time on the internet? Can you really not spot a sham banner designed to get you to buy some scammer’s “antivirus”, which would almost certainly put it’s own crap on your computer? Seriously, you’re on a Mac and it said it was a Windows issue. Just be glad you’re not on Windows right now or your computer would be crawling with malware.

If you can’t spot this stuff then you should stop using the internet altogether until you can install Common Sense 2.0.

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The boot sector code, including of MBR, is executed automatically. Thus, it is the common target for computer viruses. If you notice a disk, which is infected from such viruses, you should not attempt to repair it before removing them. Doing so can completely damage your disk and make your system unable to boot. The safest trick to recover the data is to use a partition recoveryutility and to reformat the disk.

To illustrate, suppose you try to boot a Windows-based computer system. The boot process might fail with symptoms like:

Error “INACCESSIBLE_BOOT_DEVICE”

Error “MBR_CHECKSUM_MISMATCH”

A black screen appears with a cursor blinking at the top left corner

One of the top reasons for such symptoms is that you hard drive is infected from a stealth virus, such as New York Boot (NYB) virus.

NYB virus infects the Master Boot Record (MBR) of hard drives and thus can render the partitions inaccessible. It infects the system when you boot the computer from a NYB virus infected disk. When active in memory, the virus uses stealth technologies to prevent its detection.

The virus replaces the original MBR with its own code and moves the original MBR at side zero, cylinder zero, sector 17 of hard disk. Thus, whenever the computer tries to read MBR, it goes to sector 17 and the virus remain undetected.

When the drive is infected with a NYB virus, the disk partition table and its pointers are set to offset value. Since the offset are not constant, so use of MBR fixing command like FDISK /MBR or FIXMBR is not recommended. If you use these commands, the entire partitions’ information and computer boot ability is lost.

To solve such issues, you should first remove this virus by using an appropriate antivirus software and then apply the disk repair utilities.

If you fail in your attempts with no access to data, it is suggested to use a powerful partition recoverysoftwareand then reinstall the system. Partition Recoveryutilities are high-end tools with graphically rich user interface and can recover lost, damaged or formatted Windows partitions.

Stellar Phoenix Windows Data Recovery Services are advanced solution known for complete retrieval of lost and missing Windows partitions. It uses powerful scanning algorithms while adhering to data safety. This Windows Partition Recovery Softwareis compatible with Windows 7 RC1, Vista, XP, 2003 and 2000.

Bury Shane is a data recovery expert doing research from last 6 years on exchange recovery and exchange server recovery.

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