by Sean MacEntee

Question by : Will Windows 7 “System Restore” Option Eliminate Rootkits?
I have a rootkit somewhere deep on my PC and unfortunately Malware Bytes and AVG can’t apparently detect it. I’ve read around and most people say a complete OS reinstall is the only way to guarantee a secure PC.
Unfortunately as well for me is the fact my PC was preinstalled with W7 Home Premium, and did not come with any back up disks/codes for reinstallation. My question is whether or not the System Restore function under “Control Panel\All Control Panel Items\Recovery” will suffice? Or would the factory reset option (hopefully) accessible from the reboot menu work?

If you have any answers, including possibly software capable of removing this particular rootkit, please let me know.

As for the rootkit itself, all I know is that it occasionally redirects me randomly from Tumlbr.com(I can could be clicking on anything, not just someone’s link/name), and maybe other sites(not aware yet) and takes me to a a place called “Askthecrew.net”

Thanks

Best answer:

Answer by Caliban
That is a browser hijack virus.
I would try installing what I use:
Microsoft Security Essentials.

http://windows.microsoft.com/en-US/windows/products/security-essentials

I have had no problems since using MSE.

You might also want to run the MSE or your programs in the Safe Mode.

Know better? Leave your own answer in the comments!