For Windows to boot properly, Hal.dll and Ntoskrnl.exe files should match with each other or else the system will fail to boot. This is because all implementations of Windows Hardware Abstraction Layer(HAL) are dependent on Windows kernel in some or other way and thus, they come in matching sets. A Windows based system prompts errors and prevents you to access the stored files and folders if these files mismatch. In such cases, if no suitable backup is available, you need to use a powerful hard drive recovery utility that could extract the data.
For an instance, consider that use a Windows XP based computer system. You start the computer and receive an error message, as below: “Windows could not start because of an error in the software. Please report this problem as : load needed DLLs for kernel. Please contact your support person to report this problem.” You cannot boot into the system and cannot access the files stored.
Cause
The prime reason for this error message to occur is that Hal.dll and Ntoskrnl.exe files mismatch.
Solution
To solve file mismatch issue, you need to follow the below steps:
Boot the computer using Windows XP installation disc. To do so, first configure your system to start from CD or DVD drive. Press any key, when prompted for Start Recovery Console by pressing ‘R’ at ‘Welcome to Setup’ screen Select the Windows installation to be repaired Specify the root administrator password, when prompted for Run bootcfg /list command through command prompt and note the entries of your Boot.ini file Run bootcfg /rebuild command To add Windows installations to the Boot.ini file, you need to follow the on-screen instructions Exit the Recovery Console Execute fixboot command
Try to duplicate the above behavior. If the error persists, reinstall Windows XP and restore from backup. In case of any backup concerns, scan the hard disk using a commercial Hard Drive Recovery Software to restore missing files and folders. Hard Drive Recovery utilities are powerful tools designed with advanced technology to safely recover the lost data.
Stellar Phoenix Windows Data Recovery is a comprehensive recovery utility that salvages lost data for Windows 7 RC1, Vista, XP, 2003 and 2000 based systems. It is a reliable Hard Drive Recovery tool that provides advanced options, like File Filter, Append Header, RAW File Recovery and others. It supports FAT32, VFAT, NTFS and NTFS5 file systems.
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