Question by Drew T: Why isn’t my drive enclosure working?
i bought an A-power 1.8″ usb drive enclosure and put in my 20gb toshiba mk2004gal and plugged the wires in to the pc. i hear the sound as if something got plugged in and the pc says “found new hardware>USB TO IDE> USB Mass Storage Device.” Its stays there for a few seconds and then i hear the sounds as if something was unplugged from the pc and it says “A Problem occured during installation. the device may not work properly blah blah blah.” So i unplug it goto the “device manager>universal serial bus” and plug it back in. It pops up in the list and i goto properties and it says “no drivers are installed for this device.” The cd that came with the drive only has windows 98 drivers because supposedly XP doenst need them. I have download many drivers from many different sites and i have made no progress. I read in another thread that it might be cause o the drive letter but when its plugged in for the few seconds that windows detects it, there is no other drive shown under disk management. If anyone can help feel free to do so. Here are the specs of my pc just incase it helps.
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2
System Manufacturer: Dell Inc.
System Model: Dimension 4700
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A09
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz (2 CPUs)
Memory: 1278MB RAM
Answer by Dave
It is correct that XP doesn’t generally need drivers for USB enclosures. Drivers for a USB enclosure will not activate unless the drive is installed properly. Make sure the drive you have installed in the enclosure is jumpered for Master and the wires are plugged in properly.
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